Goodlife Holidays
Goodlife Holidays host holding a name board in the arrivals hall at JKIA
JKIA · Wilson Airport

Meet & Assist on Arrival at JKIA and Wilson Airport

You land in a city you have never seen, in a terminal you do not know. A named host meets you inside arrivals and stays with you until you are in the vehicle.

Book Meet & Assist – Arrivals WhatsApp us

USD 40 per arrival

What this includes

This booking puts a named host inside the arrivals terminal before you reach the queue. They meet you with a name board, help with your bags, walk you through immigration and customs, and hand you over to your driver at the kerbside.

USD 40 per arrival

Your booking confirmation is sent here.

The number on the ticket, not the airline name.

Anything They Need On Arrival? (Select all that apply)

Complete the required fields above to confirm your booking.

We will get back to you within 15 minutes

Your information is secure and will never be shared with third parties.

WHAT IT IS

Handed over at the kerbside without a single wrong turn

Landing at JKIA after a long flight is the part of the trip most visitors dread. The arrivals hall is busy, the signage is not always clear, and there are people holding boards for hotels you have never heard of. Our arrival host takes that moment off your hands.

Your host waits inside the terminal, before you reach the queue, with your name on a board and a WhatsApp photo sent to you before you land so you know exactly who to look for. They stay with you through immigration, help collect your bags from the carousel and carry them on a trolley through customs to the kerbside.

At the kerbside there is a handover. If you have booked a transfer, your host finds the driver by name, confirms the vehicle and the destination with them, and only then leaves. If you have not, we walk you to a reputable taxi or to your hotel shuttle and agree the fare with the driver before you get in.

Booked any time — 4 hours before landing is enough

What's included

  • A uniformed host waiting inside the arrivals terminal
  • A name board with the passenger name, exactly as you gave it to us
  • A WhatsApp photo of your host before the flight lands
  • Escort through immigration and customs
  • Help with baggage and a trolley from the carousel
  • Handover to your driver by name at the kerbside
  • Live flight monitoring — delays cost nothing extra

Not included

  • Queue priority at immigration — that is Airport Fast Tracking
  • The transfer itself
  • Airport parking charges where the host has to park

HOW IT WORKS

From booking to handover in 4 steps

1

Tell us the flight

Send the flight number, the date and the name to put on the board, and we confirm within 15 minutes.

2

We watch the flight

Your host tracks the flight number itself, so an early landing or a long delay changes nothing for you.

3

Met inside the terminal

Your host is waiting with the name board up, and you will have their photo on WhatsApp before you land.

4

Escorted to the kerbside

Bags onto a trolley, through customs, out to the vehicle, and a handover to your driver by name.

WHAT IT COSTS

Clear pricing, no surprises at the kerb

Meet & Assist – Arrivals is charged per arrival. Tell us the flight and the number of passengers and we will confirm the exact total in writing before you travel — nothing is added afterwards.

USD 40

per arrival

Get a quote

We will get back to you within 15 minutes

QUESTIONS

Meet & Assist – Arrivals FAQs

Arrivals if the passenger is landing at JKIA or Wilson Airport and needs someone waiting inside the terminal. Departure if they are flying out and need help from the terminal entrance through to the gate. Transit if they are changing flights and staying inside the terminal between an inbound and an onward flight.

Meet & Assist puts a named host with your passengers from the moment they walk into the terminal: name board, luggage, escort through immigration and customs, and the handover to the driver. Fast Tracking adds an accredited agent who takes them through the immigration fast-track lane ahead of the queue. You can book either on its own, or both together.

No. Plenty of clients book Meet & Assist on its own — for a colleague arriving on business, or for family who already have a hotel shuttle arranged. We simply walk them out to the shuttle or to a reputable taxi instead of handing them to our driver.

Nothing changes and nothing extra is charged. Your host tracks the flight number rather than a fixed time, so they are there when the aircraft actually lands. If a delay turns into a cancellation, the booking moves to the new flight.

We send a WhatsApp photo of the host, with the name that will be on the board, before the flight lands. The host waits where arriving passengers come out of customs, so there is one clear meeting point.

See all FAQs

OFTEN BOOKED WITH THIS

Round it out

Meet & Assist – Departure

Your host meets you at the terminal entrance, helps with check-in and any tax refund, and walks you through immigration and security all the way to the gate.

USD 40 per departure

Meet & Assist – Transit

A host meets you at the inbound gate, walks you through transit security to the onward gate, and stays with you in between so a tight connection never feels like a gamble.

USD 50 per transit

Airport Fast Tracking

A licensed agent meets you at the aircraft and walks you through the fast-track lane past the immigration queue, then on through baggage, customs and the kerbside. Works on arrival, departure or in transit, and combines with Meet & Assist.

USD 75 per person

Wheelchair Services

Airport wheelchair assistance, a trained pusher and an escort from the aircraft to your driver. Booked in advance, so the equipment and the person are waiting when you arrive.

USD 50 per service

SGR Tickets

We book your seats on Kenya's Madaraka Express between Nairobi and Mombasa, pay for them, and send the e-ticket to your phone before you travel.

On request per passenger

Transfers – Arrivals

A driver meets you in the arrivals hall and drives you from JKIA or Wilson Airport to your hotel or the city. Arrivals only — pick-ups at the airport.

On request per route

Transfers – Departures

A driver collects you from your hotel or the city and drives you to JKIA or Wilson Airport in good time for check-in. Departures only — drops at the airport.

On request per route

Team Building

A facilitated team building day for your company or group — venue, programme, transport and catering arranged and run for you.

On request per person

Airport Transfers

A driver waiting for you, with parking and flight tracking included.

Tour Packages

Safari, beach and city itineraries across Kenya and East Africa.

Book Meet & Assist – Arrivals for your next arrival

Send us the flight details and we will confirm within 15 minutes — by WhatsApp, email or phone, whichever suits you.

Start your booking Chat on WhatsApp